Privacy Policy

Suzani Steyn Physiotherapy & Pilates

Effective Date: 18-03-2025

Suzani Steyn Physiotherapy & Pilates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://suzanisteynphysiotherapy.co.za/. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you interact with our website, we may collect personal information, such as:

Name
Email address
Phone number
Address
Any other information you voluntarily provide through contact forms, appointment bookings, or inquiries

1.2 Non-Personal Information

We may also collect non-personal information such as:

IP address
Browser type
Device information
Pages visited and time spent on our site
Referral sources (how you found our website)

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide customer support
To schedule and manage appointments
To send important updates and information regarding our services
To improve our website, services, and user experience
To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who help us operate our website and services (e.g., booking systems, email marketing providers).
Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or transfer of our business assets, your information may be part of the transaction.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Access, correct, or delete your personal information
Withdraw consent for processing your data
Object to certain uses of your data
Request data portability

To exercise these rights, please contact us at suzani@suzanisteynphysiotherapy.co.za.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date. Your continued use of the website after changes are made signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Suzani Steyn Physiotherapy & Pilates
7 Hermanus Steyn St, Swellendam, 6740
suzani@suzanisteynphysiotherapy.co.za
072 301 4183